Common Installation & Evaluation Questions
If your question isn't answered below, please email us at sales@hansky.com.
What's needed to use Butterfly?
Butterfly Server is written in Java and Butterfly Designer
is written in .NET. Before Butterfly installation, you need
to make sure that you have the corresponding runtime installed
on your machine. For detail information about this, please
go to the Butterfly evaluation
download page.
Butterfly Server works on Windows 2003, Windows XP, Windows
2000, Solaris, and Linux operating systems.
Butterfly Designer is written in .NET. It runs on Windows
2003, XP and 2000.
If you want to run Butterfly on some platforms not listed
here, please let us know, and we will try our best to help.
Is the evaluation copy different from the "final" version?
No. In fact the evaluation copy of Butterfly is the final
version. It is a full-function copy.
When you purchase Butterfly, we will send you a final
Butterfly license file based on some information you provide.
You don't need to install a different copy of Butterfly
software. Simply by adding the license file to your Hansky
License Server, you're all set.
Do I need a license to evaluate Butterfly?
Yes, you need request for an evaluation license to try
out Butterfly features.
Typically an evaluation license file includes a server
license and 5 named user licenses that will be expired in
15 days.
To request an evaluation license, send us an email at sales@hansky.com.
What's the licensing model of Butterfly
Butterfly has two kinds of licenses:
- Butterfly Server License -
we sell Butterfly server license as Node-Locked
license. You need provide the MAC address of the network
card in your Butterfly Server machine.
- Butterfly User License - we
sell Butterfly user license as Named User
license. Similar to Butterfly server license, you need
provide the MAC address of your computer that Hansky License
Server is running on. Normally it is the same machine
where your Butterfly Server runs.
What type of product support can I expect?
We provide email support for our evaluation users.
We try to respond as quickly as we can.
Please contact us sales@hansky.com to ask presales questions.
To get product support, please go to our online Technical Support page.
You will find forums, knowledge base, articles and whitepapers there. It really helps us if you can serve yourself there first.
How can I learn more?
Here are some resources you may want to look at:
